Beauty Heroes FAQ
Are Beauty Heroes products cruelty-free?
Yes! Not only does Beauty Heroes ensure every brand verifies its products are 100% cruelty-free, but it also checks that raw ingredients are never tested on animals, either. So you can shop with confidence knowing you’re only choosing from the most ethical and cruelty-free companies.
Are Beauty Heroes products vegan?
Although many Beauty Heroes products are suitable for vegans, there is a handful that contains ingredients such as honey, beeswax, ghee, milk, or pearl powder. However, every ingredient for every product has been ethically sourced and must commit to the highest standards.
If you want to avoid non-vegan products, you can view the entire Beauty Heroes vegan range in their Vegan Collection.
What is the Beauty Heroes Ingredient Standard?
Beauty Heroes’ Ingredients Standard promises that no products contain any ingredients that have been banned for cosmetic use in the United States, Europe, Canada, or Japan. In addition to these international standards, Beauty Heroes also screens every ingredient list for “sneaky ethoxylated ingredients”, ingredients that aren’t fully biodegradable, or anything that could have been tested on animals.
If you have questions about the Beauty Heroes Ingredient Standard, the brand encourages you to get in touch at [email protected] As part of the brand’s transparency initiative, the customer support team is always happy to answer questions about the ingredients that are/aren’t permitted in their products.
How do I cancel my Beauty Heroes Subscription?
You can cancel your Beauty Heroes subscription at any time by accessing the “Subscriptions” section in your Account. It’s important to remember that your subscription will automatically renew, so if you wish to cancel, you need to do so before the renewal date of the 26th of the month.
If you have outstanding deliveries on your subscription, these will be processed before your subscription is canceled. You cannot receive a refund on outstanding deliveries.
Can I skip a month of my subscription while I’m on vacation?
No. Beauty Heroes does not give you the option of skipping a month of your subscription. Unless canceled, your subscription will ship every month.