EarthHero Review

Shopping responsibly has become increasingly important to consumers over the last few years. However, with a limited number of companies on board and confusing regulations about what can be advertised as eco-friendly, it can be a minefield to find the most ethical source for any given product. EarthHero wants to remedy that by providing a shopping hub where you can be confident that every product is sustainable and has the lowest carbon footprint and waste profile possible. And we come to you with EarthHero reviews to help you decide whether you should spend your money on them or not.

Most of us know that the easy option isn’t always the best, especially when it comes to sustainability. But with busy, modern lives, who has time to shop around for the most sustainable version of everything we use? In this article, we’ll do a deep dive into EarthHero reviews, published standards, and comparisons with alternative products. We’ll discover if this brand lives up to its promise of being the easy way to live more ethically.

About EarthHero

EarthHero was founded on the dual principles of sustainability and convenience, aiming to provide an alternative to the fast and disposable nature of most online shopping.

For the team at EarthHero, shopping responsibly shouldn’t mean you have to shop around more than a less responsible consumer. Nor should you need to do hours of research to ensure you’re making the right choice.

EarthHero products and suppliers are carefully selected. Not only for their current sustainability practices but also for their company attitude and philosophy toward sustainability and the planet’s future.

EarthHero’s online storefront contains a huge range of common household items. Items that you might normally pick up from a big-box store or your favorite online marketplace. These include everything from compostable phone cases to organic catnip and dog treats for your furry friends.

EarthHero doesn’t make any products of its own. Instead, it exists to bring together a wide range of companies and products that offer an ethical shopping experience. That way,  you don’t need to spend hours researching individual companies or shopping around.

In addition to usual webshop categories such as ‘pet supplies’ or ‘sports and outdoors’, EarthHero products can be easily sorted by values. For example, all available products from black-owned brands or those actively supporting the LGTBQ community. Making it easy for shoppers to find the products and brands that match their values.

EarthHero reviews show the high expectations they set for themselves and their customers are met time and again. Many go out of their way to compliment the friendly and efficient customer service team in particular.

EarthHero Products Review

EarthHero products are incredibly diverse and they aim to provide an alternative to other well-known online marketplaces in terms of the variety offered.

On the EarthHero website, you will find sustainable alternatives to nearly everything you would usually order online in one handy location.

While you can’t do your grocery shopping with EarthHero yet, there are tons of supplies and options to make your shopping and cooking more sustainable. You can even search the store based on where you are in your sustainability journey.

Below, we’re going to look at some of the most popular EarthHero product categories to give you a sneak peek into the sorts of things you can expect from this brand. We will also be checking out EarthHero reviews from real customers to see what they have to say…

EarthHero Beauty Care

EarthHero carries hundreds of products in the beauty and care lines, all vetted at the product and company level for sustainability. Each product page has clearly visible sustainability credentials, letting you know what made EarthHero choose it.

Something to look out for in this galaxy of choice is the range of organic skincare products from Badger of New Hampshire. These lines include everything from cuticle cream to mustache wax, all made with natural plant extracts and proudly manufactured in the USA.

As well as skincare, you can revolutionize your beauty routine with everything from paraben-free, vegan makeup palettes in sustainable wood cases to brushes and applicators from pre-vetted companies. Is there anything they don’t provide?!

EarthHero Clothing

You can find sustainable alternatives at EarthHero Clothing for all the staples usually associated with fast fashion including leggings, t-shirts, and sneakers.

While many of these items run a little more expensive than high-street alternatives, it’s reassuring for many people to know they’re not contributing to climate change just because a well-used pair of leggings wore out.

High-quality items made from sustainable materials, such as these stylish and entirely plant-based sunglasses, not only use fewer resources in their manufacture but actively reduce the amount of non-biodegradable plastics reaching landfills. A win-win!

Plastic is not a dirty word at EarthHero though – far from it! Plastic is a constantly recyclable material. And a big part of a sustainable future is keeping what can’t be replaced with biodegradable materials out of landfills by repurposing it. So you’ll find a good selection of products made from recycled plastics in the EarthHero range.

EarthHero’s diverse clothing and accessories range includes items such as backpacks made from repurposed bike tubes and fleece items made from recycled plastic water bottles.

EarthHero Home + Office

EarthHero products in the Home and Office range include everything from purely decorative items to innovative kitchen and office solutions for reducing your carbon footprint and waste profile.

This includes stylish featuring retro national-park art that lets you display your love for all things nature right on your walls. Not only is the art itself a conversation starter, but the manufacturing process is just as much something to talk about.

Made from 100% recycled paper and printed in the USA with sustainable soy-based inks, this range is a fantastic way to show your support for our national parks. What’s more, 10% of every purchase is donated to national park conservation, adding even more value to every sale.

EarthHero also has a well-stocked kitchen shop in the Home and Office section where you can find gorgeous handmade Moroccan bowls, finished with beaten silver and an ancient glazing technique.

Products like these really showcase EarthHero’s commitment to a sustainable future around the world, as buying these bowls or any other products from the same range support worldwide fair and safe labor practices while bringing unique handmade items to customers in the US with carbon offset shipping.

EarthHero Travel

Unfortunately, EarthHero travel can’t book your next eco-friendly holiday worry-free (yet!) but they can provide almost everything you need to pack and prepare, plus some handy travel items to help you on your way.

The wide range of bags and backpacks offered in the EarthHero travel shop has enough diversity that you can find exactly what you’re looking for without having to worry about the impact of your new bag.

Travel is also the place to find products like reusable bamboo straws. Plus, a huge range of reusable cups and bottles to reduce the amount of waste you generate eating and drinking on the go.

With face masks now required in so many places (and often on the journey as well), EarthHero has several styles to choose from in a range of sustainable fabrics and a variety of comfortable styles. They really do seem to have everything you could need and more!

EarthHero Reviews from Customers

EarthHero reviews are extremely positive and the company receives a massive 87% positive reviews on Trustpilot and 5 stars through Facebook’s review system.

There aren’t a huge number of reviews for EarthHero as a whole but in our experience, people are more inclined to talk about a bad experience than a good one. So seeing a small number of reviews often means that everything is working as intended.

For the few negative reviews, we’ve noticed that EarthHero customer services are quick to reply with a tailored response. They usually offer an EarthHero coupon as compensation, even where they were not at fault.

Reviews left by EarthHero customers on product pages on their website are generally positive. It’s clear they don’t remove negative reviews as we did find some products that customers didn’t seem at all happy with. However, we tend to consider this to be a positive sign. Companies that have no unhappy customers whatsoever are usually filtering reviews to create an obscured view of the company. A handful of negative reviews help build trust that this is a transparent and trustworthy website!

What’s more, every negative review has received an individual response and an offer to make further contact if the issue isn’t resolved. This is reassuring to see as a first-time buyer. It gives us confidence that EarthHero still values its customers after the payment has gone through.

Sign Up for EarthHero

Signing up for an account will earn you an EarthHero coupon code straight away. Every purchase will earn points that are automatically credited to your account.

Points are added up twice a year and you will receive a unique EarthHero coupon that can be redeemed for any product(s) on the website within 60 days.

You can sign up at the checkout when you make your first purchase or create an account before you start shopping with your email address.

Where to Buy

EarthHero aims to provide an alternative to other online marketplaces and superstores so their products aren’t available anywhere else.

EarthHero products are really partnerships with brands they’ve given their approval to. You will find many individual products available from other suppliers without the EarthHero brand and customer support.

EarthHero Shipping and Return Policy

EarthHero shipping is calculated at checkout based on what products you buy and where they are dispatched from. This means it’s not possible to provide the costs until you reach the checkout.

EarthHero works hard to ensure shipping is as sustainable as possible and all their own packaging is recycled and recyclable. Items are shipped in as few boxes as possible and will usually be dispatched from the Louisville headquarters. However, some brands will dispatch from their own location.

Wherever your items are shipped from, EarthHero guarantees to offset the carbon produced to add even more value for the planet to every purchase.

All orders over $60 have free shipping and they deliver anywhere within the United States, Puerto Rico, and APO/FPO bases. Shipping to Canadian addresses can be arranged for some items and you are advised to contact customer services with a list to receive a quote.

Unlike many companies, EarthHero offers free returns for undamaged, unused items which are still in their original packaging across the majority of their range.

Some brands within the EarthHero family have their own returns policy. If this is the case it will be clearly shown on the product page before purchase.

For items eligible for EarthHero returns, you can fill in a web form to request a prepaid shipping label. Once it is received and inspected you will receive a refund to the original payment method within 3-5 business days.

Promotions & Discounts

The easiest way to get an EarthHero coupon code is by creating an account on the website.

EarthHero coupon codes are also regularly shared on their social media channels and through their partners and brands.

When you sign up for an EarthHero account you will also be the first to hear about upcoming promotions, sales, and offers. Plus, you’ll receive a twice-yearly EarthHero coupon based on how much you shopped sustainably in that time.

Contact EarthHero

EarthHero makes it very easy to contact them and by all accounts, the customer service team is friendly and responsive.

The easiest way to get in touch is by using the live chat facility on every page of their website or by filling in the contact form on the ‘contact us’ page.

Alongside the contact form, you can also find email and postal addresses and even a good old-fashioned phone number where you can speak to a customer service representative during business hours.

EarthHero Reviews: Editors’ Verdict

It’s difficult to find anything negative to say about a company that shows such a strong commitment to principles of ethical production and sustainability – especially when they make it so convenient to do your own part!

While EarthHero reviews vary a little from product to product, customers have very positive things to say about the company as a whole and its approach to customer service. Even when things do go wrong, EarthHero is quick to resolve most problems. And we’ve seen them go above and beyond to make things right.

Shopping at EarthHero might work out a little more expensive than your regular basket. However, if you want to shop more sustainably, include new waste reduction strategies in your life, or simply find a hassle-free way to reduce your carbon footprint, then EarthHero offers everything you need in one place.

Overall, we have to recommend EarthHero.

While we never like to spend more money on products than we have to, the peace of mind you’ll get from KNOWING your shopping is sustainable and the convenience of having everything on one site cannot be overstated. This is a fantastic place to start your sustainability journey. We will definitely be shopping here more from now on.

Are you looking for more home and wellness brands? Check our reviews of Ruggable, Annies Kit Club, and Aeropress.