Where is BerryLook located?
Berrylook is based in Hong Kong, China. According to the official website, all brands sold by the company are top Chinese brands and all items are shipped from China. Being an online retailer, Berrylook does not have any physical store locations.
What Sizes does BerryLook have?
Looking at the size chart, we were quite surprised. Berrylook offers a broad range of options when it comes to sizes. For women’s tops and dresses, the sizes vary from S to 5XL. Men's T-shirts range between S and 7XL.
What should I do if the size on the tag is different from what I ordered?
According to the instructions listed on the Berrylook website, if you receive an item that has a different size than the one you ordered, there is no need to panic. The company says that the size that appears on the website will be converted into international size before items are put on sale. This means that your order should fit you, so you are encouraged to try it on. In case it doesn’t fit you for any reason, you can return the item following the company’s return policy.
Why the color of received clothing is a little different from what I saw online?
A common concern in Berrylook reviews is the color of clothes being different from the color seen on the product pictures. The company explains this by blaming the camera’s perspective and the extent of lighting. Undoubtedly, not the best explanation, as some might feel disappointed when looking at their purchase. However, a little color difference might not be a dealbreaker, but this really depends on the appearance of each item. To make sure you are compensated for an eventual color difference, Berrylook offers a promotions code you can use for a future purchase.