RealReal FAQ
Can you get your item back from The RealReal?
Yes, there is a possibility to request your items back. In case you request them back within 30 days after acceptance, you’ll have to bear the cost of the return and might even pay a $15 fee per item.
What time does The RealReal post new items?
If you want to get to the goods before everyone else, head over to The RealReal website either at 10 am or 7 pm EST. Items are posted on a daily basis.
What percentage does Real Real take?
It seems like they cut quite a high percentage. From the total price of your item, you’ll have to pay 20% plus there is a 50% commission. So you will end up selling your items for a low price.
Is The RealReal legitimate?
Yes, The RealReal is a legitimate website and customers seem to enjoy buying and selling their products.