Birchbox FAQ
Does Birchbox collect any of my skin health data?
When you create your Birchbox profile, you will answer a specialized skin and beauty questionnaire. This works to customize your beauty profile and collects data about the kinds of beauty products you want and need.
This helps the subscription to include beneficial products and helps you to find products that work for your particular needs.
How to Cancel Birchbox?
A few Birchbox clients have expressed frustration with regards to the Birchbox cancellation policy, noting that the brand makes it quite difficult to cancel monthly subscriptions.
However, the brand share that monthly subscriptions can be cancelled at any time, from desktop computers or mobile phones. Under the ‘Account Setting’ tab simply go to ‘Subscriptions’ and cancel.
However, you cannot cancel the 3-, 6-, or 12-month subscriptions mid-term.
Before committing to a few months, it might be worth trying out a month to see how you like the box and if you feel it is good value for money. With so many mixed reviews, it seems to be a very personal decision.
Does Birchbox ship internationally?
Unfortunately, Birchbox.com doesn’t ship outside of the US or to Canada. At present, the subscription service only operates in the US. However, those living in England, Spain, Belgium, and France can enjoy Birchbox subscriptions specifically tailored to these territories.
Do I get full-size products in Birchbox?
You can expect to receive 5 deluxe samples and travel-size beauty products, however, every now and then they will send a full-size product too.
Does Birchbox give you anything for your birthday?
Yes, on your birthday you will receive an email from Birchbox with a discount. They do not specify what type of discount or offer you'll receive, only that you'll be emailed.