DIFF Eyewear FAQ
Does DIFF have blue light reading glasses designed to block harmful UV rays and HEV light?
Yes, DIFF Eyewear blue light glasses offer protection similar to glasses purchased from an optometrist. You can also get custom prescription reading glasses made according to your prescription.
How to buy prescription glasses online?
You need to submit your prescription details, including your doctor's prescription report. The company has in-house opticians who check all reports.
How long should it take to adjust to my new eyeglasses prescription?
The adjustment period is subject to several factors. It takes up to two weeks for first-time glass wearers to adjust.
How should I clean my new prescription glasses?
It is advisable to buy one of the company’s anti-bacterial cleaning kits. These kits will keep your prescription glasses looking new.
Do you offer a protection plan?
The brand offers a protection plan covering accidental damages that could inhibit you from wearing the glasses. These damages may include missing screws, scratches or cracks, water damages, dislocated frames and lenses. DIFF has comprehensive protection plan terms.
Can I change or cancel my order once it has been placed?
The company's system is tailored to process orders as soon as you place them. It is impossible to cancel or modify your order once you have placed it. You can contact customer care for assistance.