- About The Frankie Shop
- The Frankie Shop Clothing Review
- Samera Suit The Frankie Shop Blazer
- Loulou Studio The Frankie Shop T-shirt
- Holly Oversized The Frankie Shop Coat
- The Frankie Shop Dresses
- A.Emery Tuli Sandals
- The Frankie Shop Customer Reviews
- Popular Alternatives to The Frankie Shop
- Sign Up For The Frankie Shop
- Where to Buy the Frankie Shop Items
- The Frankie Shop Shipping and Return Policy
- The Frankie Shop Promotions and Discounts
- Contact Frankie Shop
- The Frankie Shop Reviews: Editor’s Verdict
- The Frankie Shop FAQ
One fashion brand is currently high on the list of reputable fashion editors. The Frankie shop is a women’s fashion collective that offers stylish wear and outfits for the chic, modern woman. It offers a wide selection of fashionable clothing and accessories to shop conveniently at affordable prices. Many celebrities love and work with this brand, from J-Lo to Gigi Hadid and Hailey Bieber. And, there are raving the Frankie Shop reviews all over the internet from media publications and real customers. Our review looks at The Frankie Shop and the brand’s operations to find out what the buzz is all about.
About The Frankie Shop
Frankie is an affordable luxe boutique that offers trendy women’s clothes suitable with different style options to elevate your wardrobe. The company was founded by Gaelle Drevet, who developed a taste for Parisian streetwear fashion after her stay in London. Beyond clothing, Gaelle understands that fashion is all about presenting an aesthetic, and it’s a way of expression.
Thus, the brand allows you to express your authentic self by offering clothing that highlights your personal style and aesthetic. The company’s success can be traced back to Drevet’s background as a journalist, television producer, and later fashion designer. She gathered all of her experiences and observations to New York City, where she opened Pixie Market in 2006.
About eight years later, she moved to open The Frankie Shop, which started during a Thanksgiving weekend, as a small shop in East London, with a second location in Paris. The company quickly gained popularity as accessible clothing apparel that inspires the ‘French girl chic’ style. It has great support from top fashion influencers, especially during fashion week.
The brand works with well-respected designers such as Rachel Comey, Caron Callahan, and LOQ to create the most exclusive pieces. It also competes with other top brands by presenting a unique, timeless streetwear aesthetic. Also, the aim of the brand is,
“Frankie is set to inspire the girl who enjoys affordable luxe-looking basics that connect with her city lifestyle, whether by taxi, subway, bike, or cobblestone. Think classic shapes and timeless touches. Your everyday, effortless wardrobe with the occasional twist for flair.” Over time, it has established itself as the go-to place for women’s minimal and affordable luxury clothing.
- Offers a wide selection of trendy, minimalist clothing items
- Designs come in neutral tones that pair well with other clothing
- Great press support with popular recognition from fashion influencers and celebrities
- Sustainable and eco-friendly production
- Offers both domestic and international shipping
- Poor customer service complaints
- Higher prices compared to other brands
- Limited Size options
The Frankie Shop Clothing Review
The Frankie Shop is clothing apparel that offers modern, minimal clothing for women who taste high-end fashion. It offers an updated take on the Parisian Chic aesthetic by offering monochromatic beige tones, oversized jackets, and pants and skirts to give a good business casual look. You can also choose from the selection of jackets, dresses, and swimwear available in the brand’s collection.
Asides from clothing, The Frankie Shop also offers a special collection of home décor, beauty products, and artwork that could interest you. As a well-rounded store, it takes the spotlight on the internet with an astounding 1.2 mil followers on Instagram. It has also been featured in media outlets such as Vogue, PopSugar, Harper’s Bazaar, and Cosmopolitan.
With this impressive success, many people want to be part of the hundreds of customers that shop with this brand. In this section of our review, we’ll examine some of the bestseller products in the brand’s collection to get an idea of some options. We’ll also compare customer ratings and see if you can find something to add to your wardrobe.
Samera Suit The Frankie Shop Blazer
Offering the sleek and sharpness of the classic suit with relaxed, easy wear, this Samera Suit is The Frankie Shop Blazer. It shows the brand’s genius for offering the streetwear vibe with the avant-garde fashion-forward style. The blazer was initially featured in the brand’s OPEN ROAD OPEN MIND FW21 Campaign.
The blazer offers a relaxed silhouette with padded shoulders, which give an elongated profile and a double-breasted button closure. It also features a flap front pocket with an inner lining. Also, the fabric is made up of a wool blend, and it consists of 55% wool and 45% polyester. The blazer comes in a neutral mocha shade, and it’s available in different sizes.
You can style it with the matching Samara Suit joggers, which are cuffed at the ankles offering the classic laid-back style. It is a perfect look to wear for a business meeting on the weekend or at a semi-formal event, your workplace is hosting. This Samara Suit is available at The Frankie Shop, and it retails for $315.
Loulou Studio The Frankie Shop T-shirt
The Frankie Shop T-shirt collection offers this Loulou Studio Grupo cropped t-shirt for people who love bold, edgy fashion. You can wear this t-shirt over a pair of trousers pants to create the minimal chic look -which is the current trend in modern fashion. It has a simple style, yet this T-shirt is sure to turn head at any event.
It features a super soft, lightweight cotton jersey with tonal logo embroidery. The square-cut style offers a boxy fit. The fabric consists of 100% prima cotton, and it only comes in the grey shade option. If you’re interested in this T-shirt, you can get it in your perfect size for $85. You can also check the available size chart to confirm your measurement.
Holly Oversized The Frankie Shop Coat
With this bright orange-colored coat, you can turn your look from basic to glam in a single instance. Whether you’re wearing a dress or a t-shirt on jeans, it helps you present a well-put-together appearance perfect for a daytime outing. It is designed with an oversized fit featuring padded shoulders with peaked lapels, crossover button front closure, and welt front pockets.
The fabric consists of a satin lining with 90% wool and 10% nylon. It is has a bright hue which contrasts well with darker shades. With the one-size-fits-all style, this coat will look perfect on anyone, and it helps to elevate your dressing. The Frankie Shop coat costs about $400, but it is currently sold out on the brand’s website. However, you can request to be informed when a new batch is released.
The Frankie Shop Dresses
Another area of interest in The Frankie Shop store line is the dress collection. The brand has many of its bestsellers. It features a wide range of designers with different concepts and dress styles to fit all aesthetics. The styles are very inclusive, and it has different categories such as Mini dresses, Midi/Long dresses, day dresses, and Evening & Cocktail dresses.
For instance, the white Miwa midi stress is one of the most well-loved dresses, and it’s perfect for a daytime stroll around the park. It is a perfect chic casual look with the A-line silhouette and deep V-neck. The dress is super comfortable, and it is meant to be worn without a bra. You can get this lovely white dress for $165.
In addition, The Frankie Shop offers the classic LBD look but with a small twist. The fitted silhouette, midi-length, and waist cut-out detail make this dress even more perfect. It was designed by Rotate Birger Christensen, and it cost $329. You’ll find this item in the brand’s evening and cocktail category, where it offers lots of similar dresses perfect for a night outfit.
If you’re a fan of mini dresses, you can shop through The Frankie Shop collection of short dresses that you can wear for a daytime or night outing. You can show off your creativity and style with the Nanushka Tayor denim dress. The fabric is made with stretch denim which makes the wear more comfortable, and the design offers a relaxed silhouette. This crème denim dress costs $499.
A.Emery Tuli Sandals
The Frankie Shop also offers a selection of exclusive footwear, one of the current bestsellers. It is flat-soled with tubular straps to give the flip-flop effect. These sandals are super casual and comfortable with a molded footbed to prevent your feet from getting worn out. You can wear this dress under a midi casual daytime sundress.
The sandals are 100% leather upper and insole, with rubber outsoles. It also features a lace-up closure on the ankle, made in India. You can get these unique A.Emery Tuli Sandals from The Frankie Shop for $180.
The Frankie Shop Customer Reviews
In this part of our reviews, we thoroughly research The Frankie Shop feedback from customers to see what users say about the brand. This will help you form an opinion on whether or not this is the right brand for you. There are currently no reviews on the brand’s actual website, so we had to check external sites for unbiased and unsponsored reviews.
On Trustpilot, The Frankie Shop has an impressive 4.1/5 stars from 51 customer reviews. There are tons of positive reviews from customers, which helps to provide an insight into the brand’s performance. Many users loved the quality of their clothes. They reported that they offer great customer service and prompt order response.
One user remarked, “Amazing! Wow! Just wow! Everything from customer service to the end product is second to none. I have to say I was a bit cautious because the products are expensive with long lead times, so I did my research and checked other reviews before placing an order. The customer service from the beginning to the end was absolutely fantastic. I requested the samples, which were delivered promptly, and then I asked a few more questions about the lampshade size. The product arrived on time, and it’s beautiful! I can’t recommend this place enough.”
This review could not find any negative reports from customers on Trustpilot. There were two minor complaints of unpleasant customer service representatives, but the brand promptly addressed these comments. On Yelp, the Frankie Shop New York outlet has 24 reviews with an overall rating of 2.0/5 stars. We also noticed that, unlike Trustpilot, Yelp reports mostly negative comments from users.
Further Customer Reviews
Many customers complained that the price was too high considering the low quality of the items they received. We also got several poor customer service complaints. Several users stated that the customer service team was uncooperative and did not attend to their issues. One particular user remarked,
“Poor communication and many excuses on several occasions, both with the NYC store and website. Customer service is, as mentioned in other reviews, non-existent. They come off as more concerned with making their sales than considerate of their customers. Great selection, but pointless when they sell an item they agreed to hold.”
The Frankie Shop Instagram page also includes buyer feedback which reflects mostly positive comments from customers. Everyone agrees that this brand offers a wide selection of trendy and minimalist clothing, attracting modern women. However, it’s hard to get an overall outlook of the brand’s market performance because there are very few reviews online.
Sign Up For The Frankie Shop
You can register for a shopping account to start shopping directly from the brand’s website. This way, you can also log into your account anytime you want to purchase. You can monitor your delivery with the tracking ID sent to your email. All you need to do is enter your name, email, and secure password to sign up for The Frankie Shop.
Where to Buy the Frankie Shop Items
The Frankie Shop has two physical storefronts in New York and Paris. The New York address is 100 Stanton Street, New York NY 10002. Meanwhile, the Paris store is on 14, rue Saint Claude, 75003 Paris. If you’re not near these areas, you can simply shop for the brand’s products directly from the website.
The Frankie Shop Shipping and Return Policy
The company states that all items are shipped from New York for US and international orders. The brand offers free shipping for domestic orders above $100; however, standard shipping for orders below this point costs a flat rate of $10. It also offers second-day and next-day shipping, but the shipping rate depends on your location.
For international shipping, due to customs duties and tax policies in respective locations, the lump sum shipping costs will be calculated at the checkpoint. The Frankie Shop ships through UPS, which is their main courier. The UPS worldwide economy shipping costs a flat rate of $20-$45 for select international destinations. You can also check the brand’s shipping policy on their website for more information.
The brand states that customers will receive a full-price return for their products within 21 days of their order date. However, your items must be unworn and unwashed to be eligible for a return. It also states that sales and beauty items do not qualify for a return. And the company does not currently offer exchanges or refunds on the initial shipping costs.
If you’re in the United States and need to make a return, you can access the return portal directly on the website. International customers can also send back unwanted items through a reliable shipping carrier that they choose. The return policy further states that the buyers bear the cost of the returns shipped.
The Frankie Shop Promotions and Discounts
The brand offers customers a way to save money by shopping in the special sales section. Customers can buy clothing and home decor items at lower prices. If you also sign up for the mailing list, you’ll get a price discount on your first order. There are other timely promotions, such as The Frankie Shop Black Friday Sale.
You can also follow the brand on social media to keep alert for future sales. For instance, The Frankie shop promo code may be released on the brand’s Instagram page.
Contact Frankie Shop
Since the brand has two different storefronts, each has its own customer service team. If you have any inquiries outside our review, you can contact the brand at;
- New York Store – the email address is [email protected], the telephone is +1 212-253-0953
- Paris Store – phone contact is +33 1 49 96 52 39. And the email address is parisstore@thefrankieshop. com.
- If you’re shopping online, you can simply contact the web assistant at [email protected]
The Frankie Shop Reviews: Editor’s Verdict
Based on The Frankie shop reviews on social media platforms and customer reviews, we score the brand 3.8/5 stars. It includes a team of expert creative directors and designers who create brilliant styles and pieces that highlight the modern Parisian streetwear aesthetic. We also appreciate that the brand creates unique and individualistic items that help the buyer express their personal style and aesthetic.
It is a well-respected brand that has been featured in multiple media outlets, including Forbes, Vogue, Harper’s Bazaar, Cosmopolitan, and several others. It also has over 1.2 mil followers, and it is a favorite of many celebrities. However, despite the many positive reviews, we recommend reviewing its prices and improving customer service.
The Frankie Shop FAQ
We've confirmed that the Frankie shop is a legitimate clothing brand based on its popularity and press support.
The Frankie Shop was founded by Gaelle Drevet in 2014.
You can check the size chart on the product page to see the list of available sizes for each item.
The Frankie shop is a legit company that offers clothing and home decor items to their customers. From our research, it doesn’t engage in any scam activities.