SolaWave FAQ
Is SolaWave waterproof?
No, SolaWave is not waterproof. Do not expose the gadget to water or use it under the shower.
Is SolaWave portable?
Yes, SolaWave is a lightweight tech device that is easy to carry around.
How do I charge SolaWave? And Can I use it while charging?
Use the included micro USB cable with a wall adapter, laptop, or a power bank to charge the SolaWave wand. It takes 2 hours for the wand to charge 100%, and lasts for an hour of constant use.
You cannot use the SolaWave Wand while it is charging. You need to unplug it from the charging source before using it.
Can I use SolaWave if I have facial piercings?
Yes, the gadget is safe for use with facial piercings. Avoid using it with metallic piercings as it causes a zinging sensation when it touches metal.
Does SolaWave include a warranty?
All products purchased at SolaWave include a 1-year limited warranty covering repairs and replacements relating to manufacturing defects. The warranty doesn't cover wear and tear, accidents, or stolen items.
This warranty only applies to the wand and not the serum that is addressed separately in the return policy.