Elemis FAQ
How can I receive samples through ELEMIS?
Samples are not available for direct purchase through the website. If someone has made an order on the website or purchased through the phone, they might be eligible for samples.
Elemis does offer an in-store demonstration of their products, so if you are in an area with an Elemis store, have a look at them.
Do ELEMIS test on animals?
Elemis does not test on animals. They also make sure that none of their suppliers test on animals either. Elemis is sold in China where it is compulsory to test on animals due to hygiene permits.
They are working hard to end animal testing for beauty products as it has been proven many times that it can be done without harming animals.
How do I book a Virtual Consultation?
You can book an online consultation by selecting the Explore tab and choosing ‘Book a virtual consultation’. You’ll have to fill out the information required on the website and you’ll receive a confirmation email with a Zoom link. This is free of charge!
What are active natural bases and why does ELEMIS use them?
Active bases in products are more powerful and deliver better results. According to Elemis, the first extracts will be much more effective than the last one from the same extract.
Do ELEMIS products contain alcohol?
Elemis products contain alcohol such as Cetyl, Stearyl, and Cetearyl which are all beneficial to the skin. They avoid using other types of alcohol that can lead to dryness.