Away FAQ
Do Away suitcases have a warranty?
Yes. The suitcases have a limited lifetime warranty. The Away luggage warranty covers functional damages.
Which Carry-On fits in the airline's overhead storage?
All carry-ons fit in the airline overhead storage. The compact and bigger carry-ons are designed to fit airline overhead irrespective of their measurements.
How do I recharge the battery in the Away suitcase?
Carry-ons with ejectable batteries have micro-USB cords for battery recharge.
Is Away luggage waterproof?
Nylon, canvas, and leather are water-resistant but not 100% waterproof. However, the products are safe if you are caught in the rain.
How long does it take to get your personalized piece?
The piece takes between 1 and 4 weeks before shipment. Personalized items take time before they are tailored to your specific needs.