Facetheory FAQ
Where are Facetheory products made?
Facetheory is a UK-based company and all of the products are made in the UK.
I have a medical condition - are Facetheory products suitable?
Normally, all of their products should help with skin issues. If you do have very specific skin concerns, then you must contact a doctor or dermatologist. They also recommend testing on small areas. Testing is recommended regardless of a medical condition.
Are Facetheory products tested on animals?
Facetheory is a 100% cruelty-free company and the products are never tested on animals.
Does Facetheory offer samples?
Facetheory does not offer any samples as they already have a 365-day satisfaction guarantee. They do however recommend using the products for at least 30 days before trying to ask for a refund.
How long can Facetheory products be stored for?
If you store them correctly, meaning in a regular temperature room hidden from the sun, the products should last a year. Facetheory does say that the products typically last 9 months after they have been opened and kept at room temperature. If you do notice that it smells funny or it has a different color, then immediately stop using them.