Frequently Asked Questions
How long does it take for Keeps to work?
It usually takes 4 to 6 months before you start seeing results. For finasteride specifically, it takes at least 4 months before improvements are visible. In the case of minoxidil, it takes 4 to 6 months to see results or even longer. Hair needs time to grow, and consistency is key, meaning you have to take your treatment every single day for it to work.
Can I cancel my subscription?
Yes. If you are not happy with Keeps, there are two ways the company offers to cancel your subscription. You can either call the customer support team between 10am and 6pm EST on 833-745-3377 or log in to your Keeps account and submit a cancellation request there. If your next refill date is within the next 24 hours, make sure to call Keeps to ensure your cancellation request is processed before your refill order.